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Fees for myPOS account

Opening a myPOS E-money Account is free of charge. There are no monthly or annual service fees, the merchant only pays for the services used. The fees for our services are displayed in the account, in the footer of every page.

The Mastercard business card is issued free of charge, only operations made with the card are charged. The transactions and withdrawals fees are listed in the myPOS account. It is important to know that the fees for a myPOS-issued Mastercard card are determined based on the currency of the card. Therefore, different fees will apply to the different cards linked to the merchant’s account.

The fees for the myPOS acquiring services are listed in the myPOS account, in the footer of every page. The fees are split in online acquiring services and POS device acquiring fees.

Account Service Fees:

Open account
Free of charge
Monthly service fee
Free of charge
Annual service fee
Free of charge

Account Funding Fees:

Funding via Bank transfer
Free of charge

Money transfers:

Send money to other account within the system
0.10 EUR
Transfer money between own accounts
Free of charge
Pay for services and goods to other account
Free of charge
Receive payment for services and goods
1.000% + 0.10 EUR
Request for Cancellation or Return of a Payment
10.00 EUR
Refund myPOS Online Payment / iDEAL
3.00 EUR

Outgoing transfers to bank accounts:

Within the system
Free of charge
Domestic Transfer in GBP
1.50 EUR
SEPA transfer
3.00 EUR
International transfer in USD – 'SHA'
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 5,000 EUR
35.00 EUR
> 5,000 EUR and ≤ 15,000 EUR
50.00 EUR
> 15,000 EUR and ≤ 35,000 EUR
100.00 EUR
> 35,000 EUR and ≤ 100,000 EUR
150.00 EUR
> 100,000 EUR and ≤ 500,000 EUR
200.00 EUR
> 500,000 EUR and ≤ 2,000,000 EUR
0.062%, Max. 1000.00 EUR
> 2,000,000 EUR
0.130%, Max. 6000.00 EUR
Outgoing transfer in CHF – 'SHA'
4.00 EUR
Transfer in PLN currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR
3.75 EUR
> 500.00 and ≤ 10,000.00 EUR
4.00 EUR
> 10,000.00 and ≤ 500,000.00 EUR
4.50 EUR
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 500.00 EUR
> 2,000,000.00 EUR
0.125%, Max. 5000.00 EUR
Transfer in HRK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR
3.75 EUR
> 500.00 EUR and ≤ 10,000.00 EUR
4.00 EUR
> 10,000.00 and ≤ 500,000.00 EUR
4.50 EUR
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 500.00 EUR
> 2,000,000.00 EUR
0.125%, Max. 5000.00 EUR
Transfer in RON currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 2,000.00 EUR
4.50 EUR
> 2,000.00 and ≤ 500,000.00 EUR
6.00 EUR
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 500.00 EUR
> 2,000,000.00 EUR
0.125%, Max. 5000.00 EUR
Transfer in CZK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
< 500,000.00 EUR
3.00 EUR
Transfer in GBP currency within EU and EEA countries
3.50 EUR
Transfer in ISK currency
12.00 EUR
International transfer – 'SHA'
0.150%, Min. 5.00 EUR
International transfer – 'OUR'
the charge for 'SHA' and
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 25,000.00 EUR
+ 25.00 EUR
>25,000.00 EUR and ≤75,000.00 EUR
+ 55.00 EUR
>75,000.00 EUR
+ 100.00 EUR
Transfers in BGN currency
0.40 EUR
Payment via myPOS Online / iDEAL
0.30 EUR
Received payments / iDEAL
0.30 EUR
Request for cancellation / return of a payment - pending transfer
25.00 EUR
Request for cancellation / return of a payment - executed transfer
75.00 EUR + any fees charged by the Correspondent Bank
Additional charges on transfer order with not correct IBAN and/or the BIC code
10.00 EUR
Investigation commencing within 3 months of original transaction date1
75.00 EUR + any fees charged by the Correspondent Bank

Other fees:

E-money redemption upon closing of an account
15.00 EUR
SMS notification2
0.10 EUR
E-mail monthly statement
Free of charge
Paper statement or additional information/requests on transactions and balance
5.00 EUR
SEPA Direct Debit Processing
0.50 EUR
Refund of SEPA Direct Debit Payment3
1.00 EUR
Fee fro iDeal Refund
3.00 EUR

1. For investigations commencing after 3 months of original transaction date, we will communicate the charges after receiving the information from the Correspondent Bank.

2. Other fees can be imposed by Client Mobile services provider.

3. You can request a refund of a SEPA Direct Debit debited within a period of eight weeks after the execution date and of any unauthorized transaction after eight weeks and up to thirteen months after the payment

Fees for myPOS card

The myPOS Business Card is issued free of charge, only operations made with the card are charged.

Account Service Fees:

Replacing of expired card
Free of charge
Replacing of non-expired card (loss, theft, stolen, damaged)1
10.00 EUR

Transaction fees:

ATM cash withdrawal in EU
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR
2.00 EUR
>75,000.00 EUR
4.00 EUR
ATM Cash withdrawal International2
1.000% + 4.00 EUR
POS cash withdrawal3
1.000% + 3.00 EUR, Min. 5.00 EUR
Payment on POS terminal
Free of charge
Internet payments
1.11 EUR
ATM Balance check
0.50 EUR
Declined transaction at ATM
0.50 EUR
Fee for initiating chargeback procedure
15.00 EUR
First Card reissuing (expired card)
Free of charge
Additional card issuing (expired card)
10.00 EUR
Main card issuance
Free of charge
Additional cards issuance
11.00 EUR
Replacing of non-expired tag (loss, theft, stolen, damaged)
5.00 EUR
Apple Pay Incentive_2
5.00 EUR

1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.

2. Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction

3. The POS Operator can charge additional fees.

Always the best rate, every single month

Let’s keep it transparent. No added charges, or small print surprises. Simply choose the best rate for your business.

First 7 days FREE

Plus

A low transaction fee for all payment terminals linked to your account.

You can switch the Plus subscription on and off monthly. No contract, 100% flexible.

€ 34,95

Monthly cost

From

€ 0,06

Per transaction

A € 100 payment means € 99,94 in your myPOS account.

Sign up

First 7 days FREE

Custom advice

Do you want a rate without monthly costs? That’s possible.

For businesses that are unsure which rate is most advantageous.

Custom offer

Get a bespoke quote tailored to your business needs.

A € 100 payment means € 99,94 in your myPOS account.

Get a custom quote

Please note that our per transaction fee can vary across payment methods and chosen rate structure. Check our pricing here.

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