Fees for myPOS account

Opening a myPOS E-money Account is free of charge. There are no monthly or annual service fees, the merchant only pays for the services used. The fees for our services are displayed in the account, in the footer of every page.

The Mastercard business card is issued free of charge, only operations made with the card are charged. The transactions and withdrawals fees are listed in the myPOS account. It is important to know that the fees for a myPOS-issued Mastercard card are determined based on the currency of the card. Therefore, different fees will apply to the different cards linked to the merchant’s account.

The fees for the myPOS acquiring services are listed in the myPOS account, in the footer of every page. The fees are split in online acquiring services and POS device acquiring fees.

Account Service Fees:

Open account
Free of charge
Monthly service fee
Free of charge
Annual service fee
Free of charge

Account Funding Fees:

Funding via Bank transfer
Free of charge

Money transfers:

Send money to other account within the system
0.10 GBP
Transfer money between own accounts
Free of charge
Pay for services and goods to other account
Free of charge
Receive payment for services and goods
1.000% + 0.10 GBP
Request for Cancellation or Return of a Payment
10.00 GBP
Refund myPOS Online Payment / iDEAL
3.00 GBP

Outgoing transfers to bank accounts:

Within the system
Free of charge
Domestic Transfer in GBP
1.50 GBP
SEPA transfer
3.00 GBP
International transfer in USD – 'SHA'
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 5,000 EUR
32.00 GBP
> 5,000 EUR and ≤ 15,000 EUR
45.00 GBP
> 15,000 EUR and ≤ 35,000 EUR
85.00 GBP
> 35,000 EUR and ≤ 100,000 EUR
130.00 GBP
> 100,000 EUR and ≤ 500,000 EUR
180.00 GBP
> 500,000 EUR and ≤ 2,000,000 EUR
0.062%, Max. 850.00 GBP
> 2,000,000 EUR
0.125%, Max. 4750.00 GBP
Outgoing transfer in CHF – 'SHA'
4.00 GBP
Transfer in PLN currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR
3.50 GBP
> 500.00 and ≤ 10,000.00 EUR
3.70 GBP
> 10,000.00 and ≤ 500,000.00 EUR
4.10 GBP
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 450.00 GBP
> 2,000,000.00 EUR
0.125%, Max. 4500.00 GBP
Transfer in HRK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR
3.50 GBP
> 500.00 EUR and ≤ 10,000.00 EUR
3.70 GBP
> 10,000.00 and ≤ 500,000.00 EUR
4.10 GBP
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 450.00 GBP
> 2,000,000.00 EUR
0.125%, Max. 4500.00 GBP
Transfer in RON currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 2,000.00 EUR
4.10 GBP
> 2,000.00 and ≤ 500,000.00 EUR
5.40 GBP
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Min. 450.00 GBP
> 2,000,000.00 EUR
0.125%, Min. 4500.00 GBP
Transfer in CZK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
< 500,000.00 EUR
3.00 GBP
Transfer in GBP currency within EU and EEA countries
3.00 GBP
Transfer in ISK currency
11.00 GBP
International transfer – 'SHA'
0.150%, Min. 4.50 GBP
International transfer – 'OUR'
the charge for 'SHA' and
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 25,000.00 EUR
+ 25.00 GBP
>25,000.00 EUR and ≤75,000.00 EUR
+ 50.00 GBP
>75,000.00 EUR1
+ 90.00 GBP
Transfers in BGN currency
0.40 GBP
Payment via myPOS Online / iDEAL
0.30 GBP
Received payments / iDEAL
0.30 GBP
Request for cancellation / return of a payment - pending transfer
25.00 GBP
Request for cancellation / return of a payment - executed transfer
70.00 GBP + any fees charged by the Correspondent Bank
Additional charges on transfer order with not correct IBAN and/or the BIC code
10.00 GBP
Investigation commencing within 3 months of original transaction date2
70.00 GBP + any fees charged by the Correspondent Bank

Other fees:

E-money redemption upon closing of an account
15.00 GBP
SMS notification3
0.10 GBP
E-mail monthly statement
Free of charge
Paper statement or additional information/requests on transactions and balance
5.00 GBP
SEPA Direct Debit Processing
0.50 GBP
Refund of SEPA Direct Debit Payment4
1.00 GBP
Fee fro iDeal Refund
3.00 GBP

1. Equivalent limits apply for transfers in other currencies.

2. For investigations commencing after 3 months of original transaction date, we will communicate the charges after receiving the information from the Correspondent Bank.

3. Other fees can be imposed by Client Mobile services provider.

4. You can request a refund of a SEPA Direct Debit debited within a period of eight weeks after the execution date and of any unauthorized transaction after eight weeks and up to thirteen months after the payment


Fees for myPOS card

The myPOS Business Card is issued free of charge, only operations made with the card are charged.

Account Service Fees:

Replacing of expired card
Free of charge
Replacing of non-expired card (loss, theft, stolen, damaged)1
10.00 GBP

Transaction fees:

ATM cash withdrawal in EU
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR
2.00 GBP
>75,000.00 EUR
4.00 GBP
ATM Cash withdrawal International2
1.000% + 4.00 GBP
POS cash withdrawal3
1.000% + 3.00 GBP, Min. 5.00 GBP
Payment on POS terminal
Free of charge
Internet payments
1.11 GBP
ATM Balance check
0.50 GBP
Declined transaction at ATM
0.50 GBP
Fee for initiating chargeback procedure
15.00 GBP
First Card reissuing (expired card)
Free of charge
Additional card issuing (expired card)
10.00 GBP
Main card issuance
Free of charge
Additional cards issuance
11.00 GBP
Replacing of non-expired tag (loss, theft, stolen, damaged)
5.00 GBP
Apple Pay Incentive_2
5.00 GBP

1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.

2. Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction

3. The POS Operator can charge additional fees.

You’re always first in line to get paid

Let’s keep it simple. No added charges, or small print surprises. Only pay fees after your transactions.

Under £10,000

in monthly card turnover

For businesses with lower card turnover or those that are just starting out.

£0

Fixed monthly costs

From

1.10% + £0.07

Per transaction

Simply put, if you process a payment of £100 with a domestic consumer card, you'll receive an instant transfer of £98.83 to your myPOS business account.

Over £10,000

in monthly card turnover

For businesses already growing, managing larger transactions, or entering new markets.

Custom offer

Get a bespoke quote tailored to your exact business needs.

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