1. Home
  2. Prices and fees
  3. Fees

Fees for myPOS account

Opening a myPOS E-money Account is free of charge. There are no monthly or annual service fees, the merchant only pays for the services used. The fees for our services are displayed in the account, in the footer of every page.

The Mastercard business card is issued free of charge, only operations made with the card are charged. The transactions and withdrawals fees are listed in the myPOS account. It is important to know that the fees for a myPOS-issued Mastercard card are determined based on the currency of the card. Therefore, different fees will apply to the different cards linked to the merchant’s account.

The fees for the myPOS acquiring services are listed in the myPOS account, in the footer of every page. The fees are split in online acquiring services and POS device acquiring fees.

Account Service Fees:

Open account
Free of charge
Monthly service fee
Free of charge
Annual service fee
Free of charge

Account Funding Fees:

Funding via Bank transfer
Free of charge

Money transfers:

Send money to other account within the system
3.00 CZK
Transfer money between own accounts
Free of charge
Pay for services and goods to other account
Free of charge
Receive payment for services and goods
1.000% + 3.00 CZK
Request for Cancellation or Return of a Payment
300.00 CZK
Refund myPOS Online Payment / iDEAL
90.00 CZK

Outgoing transfers to bank accounts:

Within the system
Free of charge
Domestic Transfer in GBP
45.00 CZK
SEPA transfer
90.00 CZK
International transfer in USD – 'SHA'
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 5,000 EUR
1050.00 CZK
> 5,000 EUR and ≤ 15,000 EUR
1500.00 CZK
> 15,000 EUR and ≤ 35,000 EUR
3000.00 CZK
> 35,000 EUR and ≤ 100,000 EUR
4500.00 CZK
> 100,000 EUR and ≤ 500,000 EUR
6000.00 CZK
> 500,000 EUR and ≤ 2,000,000 EUR
0.062%, Max. 30000.00 CZK
> 2,000,000 EUR
0.130%, Max. 180000.00 CZK
Outgoing transfer in CHF – 'SHA'
120.00 CZK
Transfer in PLN currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR
112.50 CZK
> 500.00 and ≤ 10,000.00 EUR
120.00 CZK
> 10,000.00 and ≤ 500,000.00 EUR
135.00 CZK
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 15000.00 CZK
> 2,000,000.00 EUR
0.125%, Max. 150000.00 CZK
Transfer in HRK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR
112.50 CZK
> 500.00 EUR and ≤ 10,000.00 EUR
120.00 CZK
> 10,000.00 and ≤ 500,000.00 EUR
135.00 CZK
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 15000.00 CZK
> 2,000,000.00 EUR
0.125%, Max. 150000.00 CZK
Transfer in RON currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 2,000.00 EUR
135.00 CZK
> 2,000.00 and ≤ 500,000.00 EUR
180.00 CZK
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 15000.00 CZK
> 2,000,000.00 EUR
0.125%, Max. 150000.00 CZK
Transfer in CZK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
< 500,000.00 EUR
90.00 CZK
Transfer in GBP currency within EU and EEA countries
86.00 CZK
Transfer in ISK currency
350.00 CZK
International transfer – 'SHA'
0.150%, Min. 150.00 CZK
International transfer – 'OUR'
the charge for 'SHA' and
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 25,000.00 EUR
+ 750.00 CZK
>25,000.00 EUR and ≤75,000.00 EUR
+ 1650.00 CZK
>75,000.00 EUR
+ 3000.00 CZK
Transfers in BGN currency
12.00 CZK
Payment via myPOS Online / iDEAL
8.00 CZK
Received payments / iDEAL
8.00 CZK
Request for cancellation / return of a payment - pending transfer
750.00 CZK
Request for cancellation / return of a payment - executed transfer
2250.00 CZK + any fees charged by the Correspondent Bank
Additional charges on transfer order with not correct IBAN and/or the BIC code
300.00 CZK
Investigation commencing within 3 months of original transaction date1
2250.00 CZK + any fees charged by the Correspondent Bank

Other fees:

E-money redemption upon closing of an account
450.00 CZK
SMS notification2
3.00 CZK
E-mail monthly statement
Free of charge
Paper statement or additional information/requests on transactions and balance
150.00 CZK
SEPA Direct Debit Processing
15.00 CZK
Refund of SEPA Direct Debit Payment3
30.00 CZK
Fee fro iDeal Refund
3.00 CZK

1. For investigations commencing after 3 months of original transaction date, we will communicate the charges after receiving the information from the Correspondent Bank.

2. Other fees can be imposed by Client Mobile services provider.

3. You can request a refund of a SEPA Direct Debit debited within a period of eight weeks after the execution date and of any unauthorized transaction after eight weeks and up to thirteen months after the payment

Fees for myPOS card

The myPOS Business Card is issued free of charge, only operations made with the card are charged.

Account Service Fees:

Prepaid card issuance (up to 10 cards)
Free of charge
Additional Prepaid card issuance (after the first 10 cards)
300.00 CZK
Replacing of expired card
Free of charge
Replacing of non-expired card (loss, theft, stolen, damaged)1
300.00 CZK

Transaction fees:

ATM cash withdrawal Domestic (CZK)
60.00 CZK
ATM cash withdrawal in EU
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR
60.00 CZK
> 300.00 EUR
120.00 CZK
ATM Cash withdrawal International2
1.000% + 120.00 CZK
POS cash withdrawal3
1.000% + 90.00 CZK, Min. 150.00 CZK
Payment on POS terminal
Free of charge
Internet payments
Free of charge
ATM Balance check
15.00 CZK
Declined transaction at ATM
15.00 CZK
Fee for initiating chargeback procedure
450.00 CZK
Additional card issuing (expired card)
11.00 CZK

1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.

2. Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction

3. The POS Operator can charge additional fees.

You’re always first in line to get paid

Let’s keep it simple. No added charges, or small print surprises. Only pay fees after your transactions.

Under 250 000 Kč

in monthly card turnover

For businesses with lower card turnover or those that are just starting out.

0 Kč

Fixed monthly costs

From

1.69% + 0,95 Kč

Per transaction

Simply put, if you process a payment of 100 Kč with a domestic consumer card, you'll receive an instant transfer of 97,36 Kč to your myPOS business account.

Sign up

Over 250 000 Kč

in monthly card turnover

For businesses already growing, managing larger transactions, or entering new markets.

Custom offer

Get a bespoke quote tailored to your exact business needs.

Get a custom quote
Cookie

Select your cookie preference

We use two types of cookies - Necessary and Personalisation cookies. Necessary cookies are stored and processed in order to ensure you can access our website and view all its content in a bug-free and seamless manner, while Personalization cookies help us to provide you with more relevant content. If you continue using this website without clicking on the accept button below, we will not store or process any Personalization cookies for you. You can manage the way you interact with our cookies anytime by clicking on the cookie settings in the footer or the “Customize Cookies” button below.

You will find more information, including a list of each type of cookie, its purpose and storage duration, in our Cookies Policy.

Loading…
Loading the web debug toolbar…
Attempt #