Fees for myPOS account

Opening a myPOS E-money Account is free of charge. There are no monthly or annual service fees, the merchant only pays for the services used. The fees for our services are displayed in the account, in the footer of every page.

The Mastercard business card is issued free of charge, only operations made with the card are charged. The transactions and withdrawals fees are listed in the myPOS account. It is important to know that the fees for a myPOS-issued Mastercard card are determined based on the currency of the card. Therefore, different fees will apply to the different cards linked to the merchant’s account.

The fees for the myPOS acquiring services are listed in the myPOS account, in the footer of every page. The fees are split in online acquiring services and POS device acquiring fees.

Account Service Fees:

Open account
Free of charge
Monthly service fee
Free of charge
Annual service fee
Free of charge

Account Funding Fees:

Funding via Bank transfer
Free of charge

Money transfers:

Send money to other account within the system
0.15 CHF
Transfer money between own accounts
Free of charge
Pay for services and goods to other account
Free of charge
Receive payment for services and goods
1.000% + 0.15 CHF
Request for Cancellation or Return of a Payment
15.00 CHF
Refund myPOS Online Payment / iDEAL
4.50 CHF

Outgoing transfers to bank accounts:

Within the system
Free of charge
Domestic Transfer in GBP
2.00 CHF
SEPA transfer
4.50 CHF
International transfer in USD – 'SHA'
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 5,000 EUR
42.00 CHF
> 5,000 EUR and ≤ 15,000 EUR
65.00 CHF
> 15,000 EUR and ≤ 35,000 EUR
120.00 CHF
> 35,000 EUR and ≤ 100,000 EUR
180.00 CHF
> 100,000 EUR and ≤ 500,000 EUR
250.00 CHF
> 500,000 EUR and ≤ 2,000,000 EUR
0.062%, Max. 1200.00 CHF
> 2,000,000 EUR
0.125%, Max. 7000.00 CHF
Outgoing transfer in CHF – 'SHA'
4.00 CHF
Transfer in PLN currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR
4.75 CHF
> 500.00 and ≤ 10,000.00 EUR
5.00 CHF
> 10,000.00 and ≤ 500,000.00 EUR
5.50 CHF
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 600.00 CHF
> 2,000,000.00 EUR
0.125%, Max. 6000.00 CHF
Transfer in HRK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR
4.75 CHF
> 500.00 EUR and ≤ 10,000.00 EUR
5.00 CHF
> 10,000.00 and ≤ 500,000.00 EUR
5.50 CHF
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 600.00 CHF
> 2,000,000.00 EUR
0.125%, Max. 6000.00 CHF
Transfer in RON currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 2,000.00 EUR
5.50 CHF
> 2,000.00 and ≤ 500,000.00 EUR
7.50 CHF
> 500,000.00 and ≤ 2,000,000.00 EUR
0.025%, Max. 600.00 CHF
> 2,000,000.00 EUR
0.125%, Max. 6000.00 CHF
Transfer in CZK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
< 500,000.00 EUR
4.50 CHF
Transfer in GBP currency within EU and EEA countries
4.00 CHF
Transfer in ISK currency
15.00 CHF
International transfer – 'SHA'
0.150%, Min. 6.50 CHF
SWIFT Transfers in EUR
4.50 CHF
International transfer – 'OUR'
the charge for 'SHA' and
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 25,000.00 EUR
+ 35.00 CHF
>25,000.00 EUR and ≤75,000.00 EUR
+ 70.00 CHF
>75,000.00 EUR1
+ 125.00 CHF
Transfers in BGN currency
0.50 CHF
Payment via myPOS Online / iDEAL
0.35 CHF
Request for cancellation / return of a payment - pending transfer
35.00 CHF
Request for cancellation / return of a payment - executed transfer
95.00 CHF + any fees charged by the Correspondent Bank
Additional charges on transfer order with not correct IBAN and/or the BIC code
20.00 CHF
Investigation commencing within 3 months of original transaction date2
95.00 CHF + any fees charged by the Correspondent Bank

Other fees:

E-money redemption upon closing of an account
20.00 CHF
SMS notification3
0.15 CHF
E-mail monthly statement
Free of charge
Paper statement or additional information/requests on transactions and balance
6.50 CHF
SEPA Direct Debit Processing
0.75 CHF
Refund of SEPA Direct Debit Payment4
1.50 CHF
Fee fro iDeal Refund
3.00 CHF
Bank Money transfer SIC
5.00 CHF
Funding via Bank Transfer - SIC
Free of charge

1. Equivalent limits apply for transfers in other currencies.

2. For investigations commencing after 3 months of original transaction date, we will communicate the charges after receiving the information from the Correspondent Bank.

3. Other fees can be imposed by Client Mobile services provider.

4. You can request a refund of a SEPA Direct Debit debited within a period of eight weeks after the execution date and of any unauthorized transaction after eight weeks and up to thirteen months after the payment


Fees for myPOS card

The myPOS Business Card is issued free of charge, only operations made with the card are charged.

Account Service Fees:

Replacing of expired card
Free of charge
Replacing of non-expired card (loss, theft, stolen, damaged)1
10.00 CHF

Transaction fees:

ATM cash withdrawal in EU
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR
2.00 CHF
>75,000.00 EUR
4.00 CHF
ATM Cash withdrawal International2
1.000% + 4.00 CHF
POS cash withdrawal3
1.000% + 3.00 CHF, Min. 5.00 CHF
Payment on POS terminal
Free of charge
Internet payments
1.11 CHF
ATM Balance check
0.50 CHF
Declined transaction at ATM
0.50 CHF
Fee for initiating chargeback procedure
15.00 CHF
First Card reissuing (expired card)
Free of charge
Additional card issuing (expired card)
10.00 CHF
Main card issuance
Free of charge
Additional cards issuance
11.00 CHF
Replacing of non-expired tag (loss, theft, stolen, damaged)
5.00 CHF
Apple Pay Incentive_2
5.00 CHF

1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.

2. Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction

3. The POS Operator can charge additional fees.

You’re always first in line to get paid

Let’s keep it simple. No added charges, or small print surprises. Only pay fees after your transactions.

Under 10'000 fr.

in monthly card turnover

For businesses with lower card turnover or those that are just starting out.

0 fr.

Fixed monthly costs

From

1.50% + 0.10 fr.

Per transaction

Simply put, if you process a payment of 100 fr. with a domestic consumer card, you'll receive an instant transfer of 98.40 fr. to your myPOS business account.

Over 10'000 fr.

in monthly card turnover

For businesses already growing, managing larger transactions, or entering new markets.

Custom offer

Get a bespoke quote tailored to your exact business needs.

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