Fees for myPOS account

Opening a myPOS E-money Account is free of charge. There are no monthly or annual service fees, the merchant only pays for the services used. The fees for the myPOS services are displayed in the myPOS account, in the footer of every page.

The myPOS Mastercard Business card is issued free of charge, only operations made with the card are charged. The transactions and withdrawals fees are listed in the myPOS account. It is important to know that the fees for a myPOS Mastercard Business card are determined based on the currency of the card. Therefore, different fees will apply to the different cards linked to the merchant’s account.

The fees for myPOS acquiring services are listed in the myPOS account, in the footer of every page. The fees are split in online acquiring services and POS device acquiring fees.

Account Service Fees:

Open account

Free of charge

Monthly service fee

Free of charge

Annual service fee

Free of charge

Replacing of expired tag

Free of charge

Funding via Bank transfer

Free of charge

Money transfers:

Send money to other account within the system

0.20 BGN / 0.10 EUR

Transfer money between own accounts

Free of charge

Pay for services and goods to other account

Free of charge

Receive payment for services and goods

1.000% + 0.20 BGN / 0.10 EUR

Request for Cancellation or Return of a Payment

20.00 BGN / 10.23 EUR

Refund myPOS Online Payment / iDEAL

6.00 BGN / 3.07 EUR

Outgoing transfers to bank accounts:

Within the system

Free of charge

Domestic Transfer in GBP

3.00 BGN / 1.53 EUR

SEPA transfer

6.00 BGN / 3.07 EUR

SEPA Instant Transfer

8.00 BGN / 4.09 EUR

(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)

≤ 5,000 EUR

70.00 BGN / 35.79 EUR

> 5,000 EUR and ≤ 15,000 EUR

100.00 BGN / 51.13 EUR

> 15,000 EUR and ≤ 35,000 EUR

200.00 BGN / 102.26 EUR

> 35,000 EUR and ≤ 100,000 EUR

300.00 BGN / 153.39 EUR

> 100,000 EUR and ≤ 500,000 EUR

400.00 BGN / 204.52 EUR

> 500,000 EUR and ≤ 2,000,000 EUR

0.062%

> 2,000,000 EUR

0.125%

Outgoing transfer in CHF – 'SHA'

8.00 BGN / 4.09 EUR

Transfer in PLN currency

(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)

≤ 500.00 EUR

7.50 BGN / 3.83 EUR

> 500.00 and ≤ 10,000.00 EUR

8.00 BGN / 4.09 EUR

> 10,000.00 and ≤ 500,000.00 EUR

9.00 BGN / 4.60 EUR

> 500,000.00 and ≤ 2,000,000.00 EUR

0.025%

> 2,000,000.00 EUR

0.125%

Transfer in HRK currency

(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)

≤ 500.00 EUR

7.50 BGN / 3.83 EUR

> 500.00 EUR and ≤ 10,000.00 EUR

8.00 BGN / 4.09 EUR

> 10,000.00 and ≤ 500,000.00 EUR

9.00 BGN / 4.60 EUR

> 500,000.00 and ≤ 2,000,000.00 EUR

0.025%

> 2,000,000.00 EUR

0.125%

Transfer in RON currency

(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)

≤ 2,000.00 EUR

9.00 BGN / 4.60 EUR

> 2,000.00 and ≤ 500,000.00 EUR

12.00 BGN / 6.14 EUR

> 500,000.00 and ≤ 2,000,000.00 EUR

0.025%

> 2,000,000.00 EUR

0.125%

Transfer in CZK currency

(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)

< 500,000.00 EUR

6.00 BGN / 3.07 EUR

Transfer in GBP currency within EU and EEA countries

7.00 BGN / 3.58 EUR

Transfer in ISK currency

25.00 BGN / 12.78 EUR

International transfer – 'SHA'

0.150%

International transfer – 'OUR'

the charge for 'SHA' and

(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)

≤ 25,000.00 EUR

0.150%

>25,000.00 EUR and ≤75,000.00 EUR

0.150%

>75,000.00 EUR¹

0.150%

Transfers in BGN currency

0.80 BGN / 0.41 EUR

Payment via myPOS Online / iDEAL

0.60 BGN / 0.31 EUR

Received payments / iDEAL

0.60 BGN / 0.31 EUR

Received payments / iDEAL

0.80 BGN / 0.41 EUR

Received payments / iDEAL

0.60 BGN / 0.31 EUR

Received payments / iDEAL

0.80 BGN / 0.41 EUR

Request for cancellation / return of a payment - pending transfer

50.00 BGN / 25.56 EUR

Request for cancellation / return of a payment - executed transfer

150.00 BGN / 76.69 EUR + any fees charged by the Correspondent Bank

Additional charges on transfer order with not correct IBAN and/or the BIC code

20.00 BGN / 10.23 EUR

Investigation commencing within 3 months of original transaction date²

150.00 BGN / 76.69 EUR + any fees charged by the Correspondent Bank

Other fees:

E-money redemption upon closing of an account

Free of charge

SMS notification³

0.20 BGN / 0.10 EUR

E-mail monthly statement

Free of charge

Paper statement or additional information/requests on transactions and balance

10.00 BGN / 5.11 EUR

SEPA Direct Debit Processing

1.00 BGN / 0.51 EUR

Refund of SEPA Direct Debit Payment⁴

2.00 BGN / 1.02 EUR

myATM Reimbursement

Free of charge

Fee fro iDeal Refund

3.00 BGN / 1.53 EUR

Refund from myPOS Account

Free of charge

Payout to Raiffeisen Customers

Free of charge

Instant transfers in BGN currency (BLINK)

0.80 BGN / 0.41 EUR

1. Equivalent limits apply for transfers in other currencies.

2. For investigations commencing after 3 months of original transaction date, we will communicate the charges after receiving the information from the Correspondent Bank.

3. Other fees can be imposed by Client Mobile services provider.

4. You can request a refund of a SEPA Direct Debit debited within a period of eight weeks after the execution date and of any unauthorized transaction after eight weeks and up to thirteen months after the payment

Fees for myPOS card

The myPOS Business Card is issued free of charge, only operations made with the card are charged.

Account Service Fees:

Replacing of expired card

Free of charge

Replacing of non-expired card (loss, theft, stolen, damaged)¹

20.00 BGN / 10.23 EUR

Transaction fees:

ATM cash withdrawal Domestic (BGN)

1.00 BGN / 0.51 EUR

ATM cash withdrawal in EU

(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)

≤ 300.00 EUR

4.00 BGN / 2.05 EUR

> 300.00 EUR

8.00 BGN / 4.09 EUR

ATM Cash withdrawal International²

1.000% + 8.00 BGN / 4.09 EUR

POS cash withdrawal³

1.000% + 6.00 BGN, Min. 10.00 BGN / 3.07 EUR

Payment on POS terminal

Free of charge

Internet payments

Free of charge

ATM Balance check

1.00 BGN / 0.51 EUR

Declined transaction at ATM

1.00 BGN / 0.51 EUR

Fee for initiating chargeback procedure

30.00 BGN / 15.34 EUR

First Card reissuing (expired card)

Free of charge

Additional card issuing (expired card)

10.00 BGN / 5.11 EUR

Main card issuance

Free of charge

Additional cards issuance

11.00 BGN / 5.62 EUR

1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.

2. Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction

3. The POS Operator can charge additional fees.

You’re always first in line to get paid

Let’s keep it simple. No added charges, or small print surprises. Only pay fees after your transactions.

Under 10000 лв. / 5112^,92 €

in monthly card turnover

For businesses with lower card turnover or those that are just starting out.

0 лв. / 0 €

Fixed monthly costs

From

1.45%

Per transaction

Simply put, if you process a payment of 100 лв. / 51^,13 € with a domestic consumer card, you'll receive an instant transfer of 98^,55 лв. / 50^,39 € to your myPOS business account.

Over 10000 лв. / 5112^,92 €

in monthly card turnover

For businesses already growing, managing larger transactions, or entering new markets.

Custom offer

Get a bespoke quote tailored to your exact business needs.

Get a custom quote